FAQ

About

Delivery

What courier do you use for deliveries?

We use DHL, UPS, or FedEx to send all of our orders, and they are forwarded to the national postal service on arrival in the country of destination.

How long does delivery take?

International orders generally take between 1-3 working days to arrive. Delivery within New York usually takes 3-5 working days.

How much is delivery?

You pay the shipping on all orders under $1000. We offer Free Delivery by our Team on all orders over $1000 within 24 hours.

Can I track my item?

Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.

Do you deliver to my country?

We will ship internationally we are legally permitted. You are always responsible for making sure that it is legal on your end.

About

Payment

Which payment methods do you accept?

We currently accept all relevant credit and debit cards including Visa, Mastercard, PayPal and Postfinance.

What currencies can I use?

We accept payment in USD.

About

Returns

What is your online returns policy?

Unfortanly does the legality and the nature of the purchase. It would be best if you reached out to us directly, and we will do everything that we can do legally to accommodate and satisfy you.

You have my word for it,

Master Distiller

Binyomin Terebelo